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Important Update on Your Order Shipment Due to Chinese New Year
Dear customers, I hope this message finds you well. We are reaching out to inform you of an important update regarding the shipment of your recent order with us. Due to the Chinese New Year celebrations, our operations are experiencing a temporary delay. As a result, the dispatch of all orders placed during this period will be postponed by approximately 10 days. We are committed to ensuring that your order will be shipped by February 20th, and we are working diligently to expedite the process. We understand the inconvenience this may cause and sincerely apologize for any disruption to your...
Notice! We are on holiday!
Dear All, We will be closed for the Chinese New Year holiday period. We would like to say big THANK YOU to all of you for your support. Wish you healthy and a happy lunar new year! We expect to resume website functions on February 20th. All orders will be shipped according to the order time. Kind Regards The CSNOOBS Team
Order delivery delay announcement!
The Chinese New Year is coming, and all our employees will have a holiday. During our holiday, all goods are 10% OFF. Orders in January will be shipped on February 1. If you don't want to wait, you can cancel the order by email (service@csnoobs.com). Thank you very much to all customers. Happy Chinese New Year!
China National Day Holiday Notice 10.01 - 10.07
Dear CSNOOBS customers, 2022.10.01-2022.10.07 is the National Day of China, and all employees have gone on vacation, so the orders for the past seven days will not be shipped. Thank you for your understanding and wish you a happy life.
How to cancel the order / Get a full refund?
New order cancellation New orders can be cancelled at any time within 7 days, because we are still clearing customs in China in the first 7 days. You can send an email to service@csnoobs.com with your order number. Once the customs clearance is completed, the package delivery is not under our control, and we cannot cancel the order. 60 days refund policy Some toys are too real. it is impossible to use normal logistics companies to transport them, Because the laws of different countries are different, so the general delivery time will be relatively long. From the day you buy them,...